The Best Hubspot CRM Review in 2023 with Pros and Cons
The Advantages of Hubspot CRM
1. Complete Free Plan:
Out of the dozens of CRMs we’ve tried and tested ourselves, HubSpot offers the most complete free plan we’ve seen. On paper, the majority of free plans seem fantastic, but they rarely offer the features you need to support your CRM strategy and enhance client relationships. HubSpot, however, operates differently and goes above and beyond with its complimentary plan. Whether you need customer service, marketing, sales, content management, or operational CRM, you can handle up to one million (1,000,000) contacts without ever having to pay a dime and get access to hundreds of powerful features.
2. Flexible Pricing:
Although HubSpot’s paid plans can be pricey, there are a number of methods to bundle services to get what you need for a fair price. You have the option of upgrading numerous hubs at a discounted price or buying individual hubs. If none of the pre-packaged bundles work for your team, another choice is a completely unique CRM system with just the features you require. Each of HubSpot’s operational, customer support, sales, and marketing centers costs $45 per month. The monthly price for the CMS gateway is $23. But by grouping them all together, you can save a ton of money. The Starter Bundle begins at $45 per month and includes all the hubs.
3. A Modular, Scalable Solution:
There is no better method to grow than with a modular, scalable solution, according to HubSpot. Its selection of scalable instruments is meant by this. HubSpot can assist you whether you need assistance with operations, content, customer support, sales, or marketing. In addition, HubSpot’s products are all modular. As your company grows and scales, the platform can expand along with it, meeting your growing demand for more sophisticated CRM features. For each section, you can combine and match different payment options. As a result, HubSpot is a CRM system that can be fully customized and scaled to support your business’s growth. No matter the scale of your company, HubSpot can provide everything you require.
4. Easy to Use:
HubSpot’s platform is simple to use and intuitive, despite its complicated modular pricing system. The software’s hundreds of features are incredibly usable and approachable thanks to the developers’ excellent work. You won’t have any difficulty using the software even on the free plan. Many CRMs find it difficult to strike an equilibrium between strength, automation, and usability. Unlike HubSpot. The software doesn’t compromise usability for strength. Anyone using the free plan must pay special attention to ease of use because live customer assistance is not available. According to our expertise, it’s so simple that you won’t need assistance. If you ever need assistance, you can use HubSpot’s comprehensive knowledge base and outside lessons.
5. Simple to Create:
HubSpot is extremely simple to create with, in addition to being simple for users to navigate and use on a daily basis. For instance, drag-and-drop is used throughout the content creation process for emails, forms, and landing sites. Additionally, you can bulk-create and schedule material for social media. For many businesses, who simply don’t have the time for these content creations, this will be an enormous benefit.
6. Simple to Create:
According to our Hubspot CRM Review, HubSpot is extremely simple to create with, in addition to being simple for users to navigate and use on a daily basis. For instance, drag-and-drop is used throughout the content creation process for emails, forms, and landing sites. Additionally, you can bulk-create and schedule material for social media. For many businesses, who simply don’t have the time for these content creations, this will be an enormous benefit.
7. Numerous Free Tools:
Regardless of whether they use HubSpot as their CRM, anyone can utilize the free tools. We still think it’s fantastic that HubSpot offers so many free tools for startup company owners to use, though. This contains an email signature maker, a blog post idea generator, an invoice template generator, free business templates, and more. With HubSpot, you’ll never launch your company in the shadows.
The Disadvantages of Hubspot CRM
1. Complicated Pricing Levels:
I am aware that one of the advantages of HubSpot is its flexible pricing, and I abide by that statement. There is a distinction between adaptable pricing and opaque pricing, though. There are an absurdly large number of programs and price points available. This can be very off-putting, causing customers to stay with the free plan or switch to a different provider entirely.
2. No customer service with the free plan:
According to our Hubspot CRM Review, users of the free edition do have access to the HubSpot community and online knowledge center. But occasionally, I assume, all you want to do is speak to someone. It’s unfortunate that HubSpot doesn’t at least provide live support for users of the free plan. You’d assume that they could use this to promote their award-winning customer support services.
3. Easy to Reach Free Plan Limitations:
The fact remains that it is a free edition! However, you must take into account the free plan’s limitations in comparison to the higher tier choices. On the other hand, unlimited email tracking alerts are included with the Starter plan. You might not be bothered by some of the restrictions, but you might not be by others. If the restrictions have a negative effect on your company, you might be better off switching to a paid HubSpot plan or another provider entirely.
Thank you for reading our Hubspot CRM Review we hope it it useful for you and see you in other articles later!